After-sales service

At SOMTEC, we are committed to providing all our customers with quality after-sales service. Our aim is to provide responsive, high-performance technical support for SOMOS machines, ensuring their optimum operation and long-term reliability.

Do you need an intervention?

Contact our customer service

On-site interventions

With our dedicated after-sales team based in Switzerland, composed of qualified technicians specifically trained on our machines, we are ready to intervene rapidly at your site to solve any technical problems.

Preventive maintenance with SOMTEC helps you to anticipate potential breakdowns, minimizing downtime and operational costs. Contact our team for a customized maintenance plan!

Spare parts

A wide range of spare parts are available directly from our Stores in La Chaux-de-Fonds, to ensure prompt delivery.

Don't hesitate to contact us to help you choose the genuine parts you need!

Why choose SOMTEC for your maintenance needs?

Manufacturer expertise: as a machine manufacturer, our in-depth knowledge of each piece of equipment guarantees that maintenance will be carried out as required.
Reactivity: Our after-sales team intervene as quickly as possible to minimize your equipment downtime.
Quality and reliability: Our after-sales interventions are guaranteed parts and labor, and we are committed to providing quality service to satisfy our customers.
Tailor-made: we customise our services to meet the specific needs and the final applications for each customer.

Need further clarification?

Call us on +41 32 931 16 10

Or email us at This email address is being protected from spambots. You need JavaScript enabled to view it.

Do you have a project?

Contact SOMTEC

Share your inquiry and availability with us, and we will get back to you soon.