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Privacy policy

The Terms of Use apply to all users of our sites. By accessing and browsing our website, our pages on social networks or our mobile applications (“our Sites”), you acknowledge that you accept these conditions. We reserve the right to modify these Terms of Use at any time, in particular for legal reasons or to improve the operation of the Sites.

In accordance with the Swiss Federal Data Protection Act (DPA) and the European General Data Protection Regulation (GDPR), we would like to inform our visitors in a transparent manner about our policy for collecting and using the personal data of visitors to our website.

Update of our privacy policy

This privacy policy was updated on January 16, 2024.

We may make changes as our website evolves.

Data Protection Officer (DPO)

Our role as Data Protection Officer is carried out by :

Antoine Brisebard, Area Manager Switzerland, Somtec-CH SA, CH-2300 La Chaux-de-Fonds

Hosting our website

Our website and its data are hosted by :
Infomaniak
Servers located in Switzerland

Google Analytics

Our site uses Google Analytics and its cookie system to measure the audience and analyze the behavior of our users. This also enables us to better identify our visitors' profiles and understand how they interact with our site.

The information collected includes your IP address, your configuration (device, browser, resolution, etc.), your access provider, the page consulted, the previous page and the various interactions with our site (consultation time, clicks, forms filled in, etc.).

If you do not want us to use cookies to track your visit, we advise you to set your browser to private browsing (Google Chrome private browsing, Firefox private browsing, etc.) or click here to change your cookie preferences.

Collection of personal information

Contact form

Our website has a contact form, which allows users to contact us for general information. This contact form collects the following personal information:

First name
Last name
Company
Street and number
Zip code
City
Phone number
E-mail address
Personal message

The data transmitted by the user is not stored on the website; it is automatically+B36ment transmitted by e-mail to our team so that we can process the requests. Under no circumstances are they passed on or sold to third parties. E-mails are stored for the time it takes us to reply and process your request (maximum 12 months).

Other third-party services and content

Our website may include third-party content such as YouTube videos, Google Maps, social network sharing buttons and other elements.

This implies that the providers of such content record your IP address or other elements. For example, if you are logged in to your Google account, access to a page containing a YouTube video may be attributed to your account.

Visitor's rights

In accordance with the DPA and the RGPD, each visitor has the right to access, correct, delete and transmit his or her personal data. They also have the right to restrict the processing of their personal data.

You can exercise these rights by sending us your request via our contact details available at the foot of the page. Any request to exercise a right must be accompanied by a copy of a valid proof of identity to enable us to ensure that the request does indeed come from the legitimate holder of the data concerned.

Security

The personal information we collect is kept in a secure environment. The people who work for us are required to respect the confidentiality of your information.

To ensure the security of your personal information, we use the following measures: SSL (Secure Sockets Layer) protocol

We are committed to maintaining a high level of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions. However, as no mechanism offers maximum security, there is always a degree of risk involved when using the Internet to transmit personal information.

SOMTEC-CH SA - January 2024